Terms and conditions of use

User information

Before using this application (hereinafter The Service or application) it is important that you read and accept the following conditions and privacy policy. These conditions govern the relationship between CÁDIZ CENTRO COMERCIAL ABIERTO (hereinafter the Operator) and the users of the mobile application (hereinafter THE USER).

These Terms of Use constitute a legally binding contract. If the User does not agree to these Terms of Use, the User may not access and use the Service. The User should note that the Operator may offer services that are not subject to these Terms of Use, but are subject to its own terms and conditions. You may contact the Data Controller at the above address or by email at: info@cadizcentrocomercial.com

Access to the service

By using the application, THE USER declares that he/she is over 14 years of age and that, in any case, he/she is fully qualified according to his/her personal law to access this service and to accept with full effect the present conditions.

THE USER can perform most of the functionalities offered by the application, however, in some cases, it will be necessary for the user to register by validating his/her e-mail account in order to make full use of the functionalities that the mobile application allows.

The Operator may terminate or cancel the USER's account upon failure to comply with the obligations set forth in these terms and conditions, without prior notice.

Service Information

How can I use the Service of this application?

  1. To make use of this service, it is necessary to fill out an initial registration form.
  2. To validate your account, a confirmation link will be sent to the email address you provided during registration.
  3. You can also use your Facebook credentials to use the application; in the event that you make use of this option we inform you that the operator stores the basic data to which you have given permission in the application on Facebook, personal data associated with your Facebook profile and also we do not have access to your Facebook passwords.

What is geolocation information collected for?

The essential purpose of processing the positioning information is to have specific information about the most visited areas and points of interest and about its visitors in general. In addition, you will be able to benefit from promotions or offers prepared for the users of this Operator's application.

In short, we do this to improve your shopping experience by analyzing how you use the Service to improve it and to be able to offer you a better way to communicate with you and, if we have previously obtained your consent, to combine your personal data, captured from your use of our different channels such as the website to offer you tailored information and promotional material.

Your personal data will only be used to send promotional material if you have previously approved it in each of the channels. Therefore, after your registration in any of the channels in which personal data is collected, you will be offered the opportunity to consent to the use of your personal data for the purpose of sending you promotional materials; to measure, test and monitor the measurement and effectiveness of our service and to ensure that everything is correct and that we can protect it against any attempt of theft, loss, damage or unauthorized use and thereby comply with any legal obligations that we may be required to comply with.

On the other hand, you may receive commercial information from third parties; you should be aware that in no case have these third parties had access to the data relating to your e-mail address.

Who has access to my information?

We only share your information to improve your shopping experience and to benefit from new services, of course we have made every effort to ensure that the information is stored securely and disassociated. These are the cases: in response to subpoenas, court orders, summons or court proceedings, if necessary to comply with applicable law; our partners, in an anonymous form that does not allow us to identify you with this data.

Sharing with third parties chosen by the user

Common use with social networks. If you choose to access the application through your social media account or click on one of the social media connection buttons or links (for example, the Facebook "Like" button) that are available on the application, your content and personal data will be shared with the relevant social networks. You are informed and understand that such information may be published on their social network, within your account.

You understand and agree that the social networks' use of your personal data, including information you share with social networks through the Service, is governed by their respective privacy policies. If you do not want social networks to collect information about you, we encourage you to review the privacy policies of the relevant social network applicable to this issue, and/or log out of the relevant social network before using our service.

Operator responsibilities

The service provided by the Operator through this application is for informational purposes only. Although all reasonable measures have been taken to ensure that the Contents of the application are current, accurate, complete and up to date, the functionalities are provided on an "as available" basis, without warranty of any kind. You expressly agree that your use of this application is at your sole risk.

To the fullest extent permitted by applicable law, The Operator shall not incur any liability (i) for any damages, losses or any consequences arising from any use of The Service or its Contents, or User Contents disseminated by the User on the Service, and (ii) to the User, in respect of indirect losses or damages, as well as for moral damages, damages for loss of profits, loss of income, use or data arising from the use or operation of The Service. The User expressly acknowledges that (i) the Service is not error or virus free, (ii) connection to the Service involves the risks inherent in any connection and transmission over the Internet and mobile telephone networks, in particular, in relation to transfer speed, response time to queries or requests for information and technical performance, (iii) the Operator does not exercise any control over third party networks or websites that may be accessed in the course of using the Service. (iv) The Operator assumes no responsibility for loss of any data, failure to store, mis-delivery or untimely delivery of any data or material through The Service, and (v) The Operator disclaims all warranties, express or implied, including warranties of merchantable quality or fitness for a particular purpose or necessity, with respect to the Content and the Service.

Links to other sites

We may include in the Service, or in communications you receive from us, hypertext links to third party websites or Internet sources. We have no control over, and cannot be responsible for, the content and privacy practices of third parties. Please read the privacy practices of such third parties carefully to understand how they collect and process your personal data.

Protection of personal data

For the purposes of compliance with the provisions of EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR), you are informed that the data you provide in the registration process or subsequently using the application, will be included in the register of processing activities owned by THE OPERATOR, whose purposes will be the management and maintenance of the Service offered by this application as well as the different data processing that have been indicated in this privacy policy.

In compliance with the principle of transparency contained in Article 12 of the GDPR, we inform you concisely what we will use the following data you provide to us for:

  1. We use your email address to associate it with your user account, as well as to send you commercial communications, as long as you have expressly authorized us to receive them.
  2. We use your name and surname to send you personalized messages of a non-commercial nature.
  3. The date of birth, in addition to verifying that you are old enough to use this application, is used to make various recommendations based on your age.
  4. Family status and gender are used to make various recommendations based on your age.
  5. Phone number. If you provide us with your phone number, we can use it to contact you via SMS or phone call to communicate offers of your interest.
  6. We will only ask for your ID number if you use the toy library service and for the sole purpose of identifying you at the toy library.
  7. Your address, if provided, will be used to send you marketing communications if you consent, as well as to make recommendations based on your geographic area.
  8. Your geographic location (e.g., acquired via GPS) is used, if you consent, to enable us to make targeted marketing communications, as well as to detect whether you are near one of our points of sale or points of interest. If we detect that you are within a point of sale or point of interest, we will track you within this point of sale in order to provide you with personalized offers based on your location. Location is also required to redeem coupons or other promotional offers.

In addition, we can see how you use the application and, based on this, we can personalize content that we consider of interest to you.

The legal basis for all of the above processing is that of consent; we will store the information necessary to prove that you have given your consent. You may withdraw your previously granted consent at any time.

No categories of recipients are foreseen, nor is any international transfer of data foreseen, with the exception of the data processor for the mere purpose of hosting the information provided, which is the company DIGITAL OCEAN on its servers in Amsterdam, The Netherlands VAT EU528002224.

We also inform you that you have rights of access, rectification, opposition, deletion and limitation of processing of your personal data, which you can exercise by writing to the address of the OPERATOR. The information we collect from you will be kept confidential for as long as you use the application; if you unsubscribe, we will delete your profile and keep your personal data for a period of 3 years in order to be able to respond to any liabilities arising from the processing of your personal data. You can find further information on the rights recognized in the data protection regulations below.

We also inform you of the possibility of filing a complaint with the Spanish Data Protection Agency in the event that you consider that the processing of your data is not being adequate.

On the other hand, we inform you that you can contact our Data Protection Delegate at the following email address: info@cadizcentrocomercial.com

Some of the data that we request in the registration form are mandatory, so that without such mandatory data we will not be able to offer you the OPERATOR Service.

The personal data we collect will be treated confidentially, applying the technical and organizational measures established in our internal security policy; we also inform you that we have conducted a risk analysis and an impact assessment to ensure that we protect the information of our users in order to prevent access, manipulation or improper disposal, without, except with the express consent of the USER, will be transferred to other entities or third parties outside the legally permitted cases and except for the publication of the name of the USER, in the user rankings.

Profiling

In compliance with the provisions of Article 13.2.f, we inform the USER that there are no automated decisions and in particular profiling based on the data provided by the USER.

Right of access

  1. You have the right to obtain confirmation as to whether or not personal data concerning you are being processed and, if so, the right of access to personal data and to information relating to their processing.
  2. You have the right to obtain a copy of the personal data being processed.

Right of rectification

You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed.

Right to suppression

You have the right to obtain without undue delay the deletion of personal data concerning you. We are obliged to delete personal data without undue delay in the following circumstances:
  1. The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
  2. The data subject withdraws the consent given for specific purposes or the express consent given for the processing of special categories of data, such as data revealing his or her political opinions, as long as this processing is not based on another legal basis.
  3. The data subject objects to the processing on grounds relating to his or her particular situation and no other legitimate grounds for the processing prevail.
  4. Personal data have been processed unlawfully.
  5. Personal data must be deleted in order to comply with a legal obligation under Union or Member State law that applies to the controller.
The obligation to delete personal data shall not apply when the processing is necessary for:
  1. Exercise the right to freedom of expression and information.
  2. Compliance with a legal obligation requiring the processing of data imposed by Union or Member State law that applies to the controller.
  3. The fulfillment of a mission carried out in the public interest or in the exercise of public powers vested in the person responsible.
  4. For archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, insofar as the right to erasure would make impossible or seriously impede the achievement of the purposes of such processing.
  5. For the exercise, defense or presentation of claims.

Treatment limitation

You have the right to obtain the limitation of data processing when one of the following conditions is met:
  1. You challenge the accuracy of the personal data, for a period of time that allows us to verify the accuracy of the data.
  2. The processing is unlawful and you object to the deletion of the personal data and request instead the limitation of its use.
  3. We do not need the personal data for the purposes of the processing, but you need them for the formulation, exercise or defense of claims.
  4. You have objected to the processing on grounds relating to your particular situation, while we verify whether the legitimate grounds as data controller outweigh those of the data subject.

Data portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format.

Opposition to treatment

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you on the basis of Article 6(1)(e) or (f) of the GDPR. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of claims.

Revocation of consent

You have the right to withdraw at any time the consent you gave us to process your personal data.

Complaints to the data protection authorities

You have the right to complain to the data protection supervisory authorities if you believe that your personal data is not being processed correctly.

In this case, the competent authority is the Spanish Data Protection Agency. You can exercise your right to file a complaint, if you so consider through the website: https://sedeagpd.gob.es/sede-electronica-web/

How can I unsubscribe from the service?

To unsubscribe from the service just send us an email from the same email account you have associated in your application to the following address: info@cadizcentrocomercial.com

Modification of this policy

We may revise or update this Privacy Policy at any time. Changes to this Privacy Policy will be effective at the time the revised Privacy Policy is posted through The Service. If we make changes, which in our opinion are material and require your consent, in accordance with applicable law, we will inform you through The Service and seek your consent where appropriate.
Version updated as of 08/02/2024.